| I get a very personal feeling when calling. Not like I am just a number.
|Efficient and friendly service. Very accurate and fast quotes.
|Always available and I like the Southeastern location, convenient. Know us by name.
| I do not have any issues or have called for any claims. a rep took the time to reach out to me and let me know there is a better choice for insurance. I felt appreciated, she didnt have to take the time- but so happy she did :)
|Youre always so helpful on the phone when weve needed to call with any questions! Youve switched insurance companies for us when youve found a better fit for our life circumstances. Thank you!
| Price and service---what else is there? I have sent you at least 5 people that all are customers with you now. I appreciate the fact that your staff seems to stick around---keep it up.
| Always available to answer ?s. Find just what we need, notify us of any changes & most notable know our names & faces!
|You answer any questions I have promptly. You work at finding me the best insurance for my needs.
|You keep the prices as low as you can for us without skimping on quality. Agents are friendly and helpful and try to get the best answers for our questions.
|Always willing to assist in any way and look for the best insurance for my needs.
|Good prices, fast service
|Kristy, Dick and Rachel have all been very helpful and I feel confident in their answers when I have a questions. I love to be able to email them and they get back to me in a timely manner.
|When i call.. Prins answers right away unlike most Ins. companies they never answer when you need them. When i do call they answer any questions i have or if they have to get back to me they do call back right away! Glad i have this ins. company.
|Kristi Nordquist!!! She is the person every customer hopes to work with. I cant express enough how impressed we are with her impeccable customer service skills. She worked tirelessly for our business to help us get the perfect policy at the price we were hoping for! Our experience with Prins, and with Kristi, has been great for the past 11+ years.
|Our insurance Advisor is always solicitous, friendly and prompt with quotes and suggestions for us as I ask his advice.
|Helping us with insurance on our grandsons pickup when he was in the military. Keeping prices down. Doing your best You're doing a great Job!
|Kristi is Great! She exceeds expectations, is friendly, truly cares, and works hard for her customers. If you are looking for a professional local agency for auto and home insurance, look no further than Prins Insurance.
|Please tell us what you liked about your experience: Fast, convenient, affordable and very friendly as well as helpful!
|Your courteous. Always looking to save on my insurance needs.
|I was impressed that you found a more competitive rate for me then what I had.
|Every time I have a question, I get a answer sooner than later. That is greatly appreciated.
| Everything, you've helped us with all of our insurance problems in the past and I hope you'll be around for future. Thank-you. Suggestions for improvement: Can't think of anything right now, keep up the good work,etc.
| Individual service for home and auto. You are the best!
|Please tell us what you liked about your experience: There's always a human being at the other end of the phone when I call.
|Very helpful, friendly ,and prompt handling all inquiries.
|When I've noticed my rates going up, I've called and you have delivered a different company with better rates. The different folks I've worked with have been very friendly and have followed through promptly and as promised.
|Very helpful in explaining insurance lingo and finding the best deals.
|Customer service is excellent
|good service, and rates